inforMED
MalfunctionJEQ

ORALBPWRORALCARERFLSCROSSACTNXEB50

Received Feb 17, 2026

Report 3000302531-2026-00039 · MDR key 24362151

Device

Generic name

Toothbrush, Powered - Jeq

Model number

EB50

Lot number

C636

Product problems

  • No Apparent Adverse Event

Patient

73 YR · Male

  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

[ORAL-B BRUSH HEAD] CAME OFF IN MOUTH [DEVICE BREAKAGE] CASE NARRATIVE: CONSUMER VIA PHONE STATED THAT THE BRUSH HEAD WAS LOOSE AND CAME OFF IN HIS MOUTH. NO INJURY WAS REPORTED.

Additional Manufacturer Narrative

PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.

Additional Manufacturer Narrative

PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN. H3 OTHER TEXT : PENDING INVESTIGATION.

Description of Event or Problem

[ORAL-B BRUSH HEAD] CAME OFF IN MOUTH [DEVICE BREAKAGE] CASE NARRATIVE: CONSUMER VIA PHONE STATED THAT THE BRUSH HEAD WAS LOOSE AND CAME OFF IN HIS MOUTH. NO INJURY WAS REPORTED. FOLLOW-UP (B)(6) 2026: THE BATCH/LOT NO. OF CONCOMITANT PRODUCT WAS UPDATED. NO INJURY WAS REPORTED.