ORALBPWRORALCARERFLSIOSRSULTIMATE
Received Feb 17, 2026
Report 3000302531-2026-00036 · MDR key 24361626
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldProduct problems
- No Apparent Adverse Event
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
03-FEB-2026: COMPLAINED PRODUCT WILL NOT BE NOT AVAILABLE.
Description of Event or Problem
INSIDE MECHANISM OF [ORAL-B TOOTHBRUSH] HEAD IS CRACKED AND FELL APART [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER VIA MESSAGING STATED THAT THE INSIDE MECHANISM OF THE HEAD WAS CRACKED AND FELL APART WHILE USING IT. NO INJURY WAS REPORTED. FOLLOW-UP 03-FEB-2026: COMPLAINED PRODUCT WAS NOT AVAILABLE AS THE DEVICE WAS DISCARDED, NO FINDINGS WERE AVAILABLE AND CAUSE NOT ESTABLISHED. NO INJURY WAS REPORTED.
Description of Event or Problem
INSIDE MECHANISM OF [ORAL-B TOOTHBRUSH] HEAD IS CRACKED AND FELL APART [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER VIA MESSAGING STATED THAT THE INSIDE MECHANISM OF THE HEAD WAS CRACKED AND FELL APART WHILE USING IT. NO INJURY WAS REPORTED.
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.