inforMED
MalfunctionOPX

IMMAGE® 800 IMMUNOCHEMISTRY SYSTEM

Received Feb 1, 2012 · Event occurred Jan 11, 2012

Report 2050012-2012-00338 · MDR key 2433972

Device

Generic name

Nephelometer, For Clinical Use

Model number

IMMAGE 800

Catalog number

A15445

Lot number

NA

Product problems

  • Low Test Results

Patient

Not reported

  • No Known Impact Or Consequence To Patient

Narrative

Additional Manufacturer Narrative

A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) EVALUATED THE ANALYZER AND REPLACED THE SAMPLE PROBE. THE FSE PERFORMED SAMPLE CRANE ALIGNMENTS, VERIFIED BOTH SRYINGES AND CUVETTES, AND RAN MULTIPLE PATIENT SAMPLES AND QUALITY CONTROL. THE PROBABLE CAUSE OF THIS EVENT WAS ATTRIBUTED TO A MALFUNCTION OF THE SAMPLE PROBE. THIS MDR IS ONE OF TWO EVENTS REPORTED BY THIS CUSTOMER. THE RELATED MDR IS 2050012-2012-00337.

Description of Event or Problem

CUSTOMER REPORTED ERRONEOUS LOW TEST RESULTS FOR IGM (IMMUNOGLOBULIN M) AND KAPPA WERE OBTAINED FOR ONE PATIENT SAMPLE WHEN USING THE IMMAGE 800 IMMUNOCHEMISTRY SYSTEM. THE ERRONEOUS TEST RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. QUALITY CONTROL DATA PROVIDED BY THE CUSTOMER DEMONSTRATED IMPRECISION. THERE WERE NO REPORTS OF DEATH, SERIOUS INJURY OR AFFECT TO PATIENT TREATMENT ASSOCIATED WITH THIS EVENT.