inforMED
MalfunctionNAE

DUODERM PASTE AND GELS

Received Feb 12, 2026

Report 1000317571-2026-00019 · MDR key 24329738

Device

Generic name

Dressing, Wound, Hydrogel Without Drug And/or Biologic

Manufacturer

Convatec Ltd

Model number

187987

Product problems

  • Gel Leak
  • Delivered as Unsterile Product
  • Device Damaged Prior to Use

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

IT WAS REPORTED BY THE DISTRIBUTOR AND END USER REGARDING THE LEAKAGE IN THE GEL PACKAGE EVEN THOUGH THE PACKAGE HAD NOT BEEN OPENED. THE PRODUCT WAS NOT USED. A PHOTOGRAPH DEPICTING THE ISSUE WAS RECEIVED FROM THE COMPLAINANT.

Additional Manufacturer Narrative

E1: COMPLAINANT STREET ADDRESS: (B)(6). BASED ON THE AVAILABLE INFORMATION, THIS EVENT IS DEEMED TO BE A REPORTABLE MALFUNCTION. THIS COMPLAINT HAS BEEN EVALUATED. NO LOT NUMBER IS AVAILABLE. A DETAILED INVESTIGATION OR BATCH REVIEW CANNOT BE CONDUCTED. THEREFORE, THIS EVALUATION WILL BE CLOSED. THIS ISSUE WILL BE MONITORED THROUGH THE POST MARKET PRODUCT MONITORING REVIEW PROCESS. TO DATE NO ADDITIONAL INFORMATION HAS BEEN RECEIVED. SHOULD ADDITIONAL INFORMATION BECOME AVAILABLE, A FOLLOW-UP REPORT WILL BE SUBMITTED. FDA REGISTRATION NUMBER: REPORTING SITE: 1049092, MANUFACTURING SITE:1000317571.