inforMED
InjuryILY

COMPANION

Received Feb 11, 2026 · Event occurred Jan 14, 2026

Report 9616086-2026-00003 · MDR key 24319141

Device

Generic name

Lts-2501-c-s8 (cts-duo) System

Model number

SYS-000812-000-01

Product problems

  • Temperature Problem

Patient

NA · Unknown

  • Burn(s)

Narrative

Additional Manufacturer Narrative

USER REPORTED TREATMENT HEADS ARE OVERHEATING DURING TREATMENT. WHEN TESTING THE HEAD ON THEMSELVES, THEY RECEIVED A BURN BLISTER. THE DEVICE HAS NOT BEEN RETURNED FOR EVALUATION, THE ROOT CAUSE COULD NOT BE ESTABLISHED. ADDITIONAL REPORTING ON THIS EVENT WILL BE PROVIDED AS A SUPPLEMENTAL REPORT TO THIS DOCUMENT IF NEW INFORMATION BECOMES AVAILABLE.

Description of Event or Problem

USER REPORTED TREATMENT HEADS ARE OVERHEATING DURING TREATMENT. WHEN TESTING THE HEAD ON THEMSELVES, THEY RECEIVED A BURN BLISTER.