MalfunctionJEQ
ORALBPWRORALCARERFLSFLOSSACTNEB25BRUSHSET4CT
Received Feb 10, 2026
Report 3000302531-2026-00032 · MDR key 24302135
Device
Product problems
- No Apparent Adverse Event
Patient
NA · Male
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
THE HEAD BROKE OFF THE BRUSH HEAD NECK INTO MOUTH- ORAL-B POWER ORAL CARE REFILLS [DEVICE BREAKAGE]. HE'S FINE [NO ADVERSE EVENT]. CASE NARRATIVE: CONSUMER'S WIFE STATED VIA PHONE THAT THE HEAD BROKE OFF THE BRUSH HEAD NECK INTO HIS MOUTH WHILST BRUSHING. NO INJURY WAS REPORTED.