MalfunctionSCA
FLOWFLEX PLUS RSV + FLU A/B + COVID HOME TEST
Received Feb 3, 2026 · Event occurred Jan 21, 2026
Report 2531491-2026-00010 · MDR key 24250825
Device
Generic name
Covid-19 Multi-analyte Antigen Device
Manufacturer
Acon Laboratories, Inc.Product problems
- False Negative Result
Patient
NA · Unknown
- Insufficient Information
Narrative
Additional Manufacturer Narrative
THE CURRENT COMPLAINT IS RELATED TO PERFORMANCE ISSUE OR DEVICE MALFUNCTION, BUT NO INFORMATION WAS PROVIDED FOR ACON TO CONDUCT AN INVESTIGATION.ANY ADDITIONAL INFORMATION RECEIVED BY ACON MAY BE PROVIDED TO FDA IN A FOLLOW UP MDR.
Description of Event or Problem
FALSE NEGATIVE RESULT(S). I KNOW THEY SAY NOT AS ACCURATE AS DR OFFICE, BUT I'VE NEVER HAD COVID OR FLU AND IT NOT SHOW UP HERE. IF YOU ARE GETTING THIS FOR RSV DON'T I'M CONFIRMED AND IT DID NOT SHOW AT ALL. MY TEST TURNED QUICKLY AT DR OFFICE SO IT'S NOT FOR LACK OF MARKERS.