inforMED
MalfunctionJEQ

ORALBRCHGTOOTHBRUSHHANDLE3772PRO3

Received Jan 29, 2026

Report 3000302531-2026-00025 · MDR key 24207478

Device

Generic name

Toothbrush, Powered - Jeq

Model number

3772

Lot number

3DB23350506

Product problems

  • No Apparent Adverse Event

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

THIS COMPLAINT IS REPORTABLE PER REGULATION/OUT OF ABUNDANCE OF CAUTION. H3 OTHER TEXT : INVESTIGATION PENDING.

Description of Event or Problem

SMOKE COMING OUT OF THE TIP OF THE DEVICE - ORAL-B TOOTHBRUSH [DEVICE CATCHING FIRE]. CASE NARRATIVE: CONSUMER E-MAIL STATED THAT SOME SMOKE WAS COMING OUT OF THE TIP OF ORAL-B TOOTHBRUSH. NO INJURY WAS REPORTED. FOLLOW-UP: 01-APR-2026: PRODUCT DEVICE INFORMATION UPDATED. NO INJURY WAS REPORTED.

Description of Event or Problem

SMOKE COMING OUT OF THE TIP OF THE DEVICE - ORAL-B TOOTHBRUSH [DEVICE CATCHING FIRE]. CASE NARRATIVE: CONSUMER E-MAIL STATED THAT SOME SMOKE WAS COMING OUT OF THE TIP OF ORAL-B TOOTHBRUSH. NO INJURY WAS REPORTED.

Additional Manufacturer Narrative

THIS COMPLAINT IS REPORTABLE PER REGULATION/OUT OF ABUNDANCE OF CAUTION.