inforMED
MalfunctionSCA

FLOWFLEX PLUS RSV + FLU A/B + COVID HOME TEST

Received Jan 23, 2026 · Event occurred Jan 20, 2026

Report 2531491-2026-00007 · MDR key 24172528

Device

Generic name

Covid-19 Multi-analyte Antigen Device

Product problems

  • False Negative Result

Patient

NA · Unknown

  • Insufficient Information

Narrative

Additional Manufacturer Narrative

THE CURRENT COMPLAINT IS RELATED TO PERFORMANCE ISSUE OR DEVICE MALFUNCTION, BUT NO INFORMATION WAS PROVIDED FOR ACON TO CONDUCT AN INVESTIGATION. ANY ADDITIONAL INFORMATION RECEIVED BY ACON MAY BE PROVIDED TO FDA IN A FOLLOW UP MDR.

Description of Event or Problem

FALSE NEGATIVE RESULT(S). THE RESULTS FOR THE RSV, FLU A AND B, AND COVID SHOWED NEGATIVE. WE WENT TO CENTRA CARE 2 DAYS AFTER AND THE RESULT WAS POSITIVE FOR FLU A. THIS UNRELIABLE AND INACCURATE TEST RESULT CAN POTENTIALLY PLACE THE HEALTH OF OTHERS AT RISK WHO CAME IN CONTACT WITH MY HUSBAND THINKING THE RESULTS WERE NEGATIVE.