inforMED
MalfunctionPZI

STATSTRIP GLUCOSE HOSPITAL METER SYSTEM

Received Jan 22, 2026 · Event occurred Dec 21, 2025

Report 1219029-2026-00005 · MDR key 24148278

Device

Generic name

Prescription Use Blood Glucose Meter For Near-patient Testing

Model number

2.0

Catalog number

63685

Product problems

  • Computer Software Problem

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

CUSTOMER REPORTED DELAYED TRANSMISSION OF RESULTS TO UNIPOC. STATSTRIP GLUCOSE METER WAS REPEATEDLY SENDING THE SAME RESULTS TO THE HOSPITAL TRANSMISSION SOFTWARE, THUS PREVENTING OTHER RESULTS FROM TRANSMITTING TO THE PATIENTS' CHARTS.

Additional Manufacturer Narrative

COLLECTING ADDITIONAL INFORMTION REGARDING THE METER AND COMPLAINT WAS UNSUCCESSFUL. IN THE INITAL REPORT, CUSTOMER DID NOT REPORT DELAY IN PATIENT CARE ISSUES, BUT THERE IS A POTENTIAL FOR DELAY IN TREATMENT. AN INVESTIGATION INTO THE ROOT CAUSE OF THE REPORTED ISSUE IS ANTICIPATED BUT HAS NOT YET BEGUN. A SUPPLEMENTAL REPORT WILL BE SUBMITTED UPON COMPLETION OF THE INVESTIGATION.