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MalfunctionJEQ

ORALBRCHGTOOTHBRUSHHANDLE3770IOSRS2IO2IOS2.1B9.2K

Received Jan 21, 2026

Report 3000302531-2026-00015 · MDR key 24128422

Device

Generic name

Toothbrush, Powered - Jeq

Model number

3770

Product problems

  • No Apparent Adverse Event

Patient

NA · Male

  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

BLACK MARKS ON CHARGER AND TRIPPED OUT ELECTRICS... OVERHEAT RESIDUE - ORAL-B TOOTHBRUSH [DEVICE CATCHING FIRE] . CASE NARRATIVE: CONSUMER STATED ON PHONE THAT ORAL-B TOOTHBRUSH HAD BLACK MARKS ON THE CHARGER AND IT TRIPPED OUT THE ELECTRICS. THERE WERE INDICATIONS OF OVERHEAT RESIDUE ON TOOTHBRUSH. NO INJURY WAS REPORTED.

Additional Manufacturer Narrative

THIS COMPLAINT IS REPORTABLE PER REGULATION/OUT OF ABUNDANCE OF CAUTION.