BRAUN
Received Jan 20, 2026 · Event occurred Nov 24, 2025
Report 1314800-2026-00003 · MDR key 24126613
Device
Generic name
Ear Thermometer
Manufacturer
Kaz Usa, Inc., A Helen Of Troy CompanyModel number
IRT6520Lot number
35322
Product problems
- False Negative Result
Patient
6 YR · Female
- Fever
Narrative
Additional Manufacturer Narrative
KAZ USA, INC. HAS REQUESTED THAT THE PRODUCT BE RETURNED TO OUR COMPANY FOR TESTING, BUT IT HAS NOT YET BEEN RECEIVED.
Description of Event or Problem
A HOSPITAL REPORTED THAT THE EAR THERMOMETER ALLEGEDLY PROVIDED A LOW TEMPERATURE READING FOR A PEDIATRIC PATIENT. THE CHILD'S TEMPERATURE WAS REPORTEDLY MEASURED AT 37.2°C. A SUBSEQUENT MEASUREMENT USING A MERCURY THERMOMETER ALLEGEDLY SHOWED A TEMPERATURE OF 39.7°C, INDICATING THE PRESENCE OF A FEVER. NO ADDITIONAL INFORMATION WAS PROVIDED REGARDING THE PATIENT'S DIAGNOSIS OR CLINICAL OUTCOME. THE ONLY INFORMATION AVAILABLE IS THAT A TEMPERATURE DISCREPANCY OCCURRED, AND THE DEVICE WAS REPORTED TO HAVE GIVEN A LOW READING. KAZ USA, INC. HAS REQUESTED THAT THE PRODUCT BE RETURNED TO OUR COMPANY FOR TESTING.