inforMED
MalfunctionJEQ

ORALBRCHGTOOTHBRUSHHANDLE3769IOSRS3G3IOG3D.4K6

Received Jan 13, 2026

Report 3000302531-2026-00008 · MDR key 24054226

Device

Generic name

Toothbrush, Powered - Jeq

Model number

3769

Product problems

  • No Apparent Adverse Event

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

CHARGER SHORT-CIRCUITED AS SOON AS IT WAS CONNECTED- ORAL B POWER CARE [DEVICE CATCHING FIRE] . CASE NARRATIVE: CONSUMER VIA EMAIL STATED THAT THE PRODUCT CHARGER SHORT-CIRCUITED AS SOON AS IT WAS CONNECTED, EVEN BEFORE THE TOOTHBRUSH HANDLE WAS PLACED ON IT FOR CHARGING. NO INJURY WAS REPORTED.

Additional Manufacturer Narrative

THIS COMPLAINT IS REPORTABLE PER REGULATION/OUT OF ABUNDANCE OF CAUTION.