inforMED
MalfunctionFMZ

GIRAFFE OMNIBED CARESTATION

Received Jan 6, 2026 · Event occurred Dec 8, 2025

Report 3008729547-2026-00003 · MDR key 23974704

Device

Generic name

Incubator, Neonatal

Model number

CS1

Catalog number

NA

Lot number

NA

Product problems

  • Detachment of Device or Device Component

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

A GE HEALTHCARE SERVICE REPRESENTATIVE PERFORMED A CHECKOUT OF THE SYSTEM AND CONFIRMED THE REPORTED ISSUE. THE HEATER DOOR WAS REPLACED TO RESOLVE THE ISSUE. BLOCK A: PATIENT INFORMATION COULD NOT BE OBTAINED DUE TO COUNTRY PRIVACY LAWS.  LEGAL MANUFACTURER: HCS RESEARCH PARK - 9900 INNOVATION DRIVE USA WAUWATOSA, WI 53226.

Description of Event or Problem

IT WAS REPORTED THAT THE HEATER DOOR DETACHED AS A NURSE LOWERED THE DOOR WHILE UNIT WAS IN PATIENT USE. THERE WAS NO PATIENT INJURY.