ORALBRCHGTOOTHBRUSHHANDLE3772PRO33000MODELD505.513.3
Received Jan 6, 2026
Report 3000302531-2026-00002 · MDR key 23972600
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldModel number
D505.513.3Lot number
3DA43641726
Product problems
- No Apparent Adverse Event
Patient
NA · Female
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
12-FEB-2026 PRODUCT INVESTIGATION RESULTS: COMPLAINED PRODUCT RECEIVED - USER HANDLING WAS IDENTIFIED AS ROOT CAUSE FOR THE COMPLAINT.
Description of Event or Problem
HEAD WAS LOOSE AND FELL INTO MOUTH...SPINDLE WAS BROKEN OFF- ORAL B POWER CARE [DEVICE BREAKAGE] . CASE NARRATIVE: CONSUMER VIA PHONE STATED THAT WHILE BRUSHING TEETH THE BRUSH HEAD WAS LOOSE AND FELL INTO MOUTH AND WHEN WENT TO PUT THE HEAD BACK ON THE SPINDLE WAS BROKEN OFF. NO INJURY WAS REPORTED. FOLLOW UP: 12-FEB-2026: PRODUCT INVESTIGATION RESULTS: CONCLUSION CODE: OTHER, 'NO MANUFACTURING CAUSE' AND 'NO DESIGN ISSUE' IDENTIFIED BASED ON INVESTIGATION. NO INJURY WAS REPORTED.
Description of Event or Problem
HEAD WAS LOOSE AND FELL INTO MOUTH. SPINDLE WAS BROKEN OFF- ORAL B POWER CARE [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER VIA PHONE STATED THAT WHILE BRUSHING TEETH THE BRUSH HEAD WAS LOOSE AND FELL INTO MOUTH AND WHEN WENT TO PUT THE HEAD BACK ON THE SPINDLE WAS BROKEN OFF. NO INJURY WAS REPORTED.
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.