ORALBPWRORALCARERFLSPRECISIONCLEANEB20

Description of Event or Problem

METAL PART SHAFT STABBED MY TONGUE [TONGUE INJURY] , BRUSH HEAD DETACHED AND THE METAL PIN WAS STICKING OUT- ORAL B POWER CARE [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER VIA PHONE STATED THAT WHILE BRUSHING THE BRUSH HEAD DETACHED AND THE METAL PIN WAS STICKING OUT AND STABBED TONGUE. NO SERIOUS INJURY WAS REPORTED.

Additional Manufacturer Narrative

PRODUCT RETURN WAS NOT RECEIVED. PRODUCT RETURN WAS REQUESTED. FULL EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.