OtherNOB
PHILIPS SONICARE, UV SANITIZER
Received Dec 21, 2011 · Event occurred Nov 21, 2011
Report 3026630-2011-00002 · MDR key 2395300
Device
Generic name
None
Manufacturer
Philips Oral HealthcareProduct problems
- Unintended Movement
Patient
UNK
- Laceration(s)
Narrative
Description of Event or Problem
CUSTOMER CLAIMS THAT THE LIGHT ON THE UV SANITIZER POPPED UP AND CUT HIS YOUNGER BROTHER ON THE CHEEK. CUSTOMER STATED THAT THEY TOOK THEIR BROTHER TO THE DOCTOR AND THAT THE SMALL CUT JUST NEEDED TO BE "PATCHED UP".
Additional Manufacturer Narrative
ON (B)(4) 2011, CONTACT PHONE NUMBER PROVIDED BY CONSUMER IS NOT IN SERVICE. SENT A LETTER, AS WELL AS AN EMAIL, TO THE CONSUMER IN EFFORT TO GATHER MORE INFO ON THE INCIDENT AND TO REQUEST THAT THE UNIT BE RETURNED FOR EVAL.