ORALBRCHGTOOTHBRUSHHANDLE3758
Received Jan 2, 2026
Report 3000302531-2026-00001 · MDR key 23941687
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldModel number
3758Lot number
AH04530504
Product problems
- No Apparent Adverse Event
Patient
71 YR · Unknown
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
TOOTHBRUSH CHARGER SPARKED - ORAL-B RECHARGEABLE TOOTHBRUSH [DEVICE CATCHING FIRE]. CASE NARRATIVE: CONSUMER CONTACTED VIA PHONE AND STATED THAT THEIR CHARGER HAD SPARKED AND WOULD NO LONGER CHARGE. NO INJURY WAS REPORTED.
Additional Manufacturer Narrative
25-MAR-2026 - PRODUCT INVESTIGATION RESULTS: PRODUCT RETURN WAS RECEIVED AND EVALUATED. NO FAILURE COULD BE IDENTIFIED, THE PRODUCT IS ACCORDING TO SPECIFICATIONS.
Description of Event or Problem
TOOTHBRUSH CHARGER SPARKED - ORAL-B RECHARGEABLE TOOTHBRUSH [DEVICE CATCHING FIRE] . CASE NARRATIVE: CONSUMER CONTACTED VIA PHONE AND STATED THAT THEIR CHARGER HAD SPARKED AND WOULD NO LONGER CHARGE. NO INJURY WAS REPORTED. FOLLOW UP RECEIVED ON 25-MAR-2026: PRODUCT INVESTIGATION RESULTS - NO MANUFACTURING CAUSE AND NO DESIGN ISSUE IDENTIFIED BASED ON INVESTIGATION. NO INJURY WAS REPORTED.