inforMED
MalfunctionCGN

ELECSYS FOLATE III

Received Dec 30, 2025 · Event occurred Nov 21, 2025

Report 1823260-2025-05368 · MDR key 23924177

Device

Generic name

Acid, Folic, Radioimmunoassay

Manufacturer

Roche Diagnostics

Catalog number

08324174190

Lot number

91120302

Product problems

  • Low Test Results
  • Low Test Results

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

THE METHOD USED AT THE OTHER LABORATORY WAS THE SIEMENS ATELLICA (CHEMILUMINESCENCE IMMUNOASSAY). BASED ON THE AVAILABLE INFORMATION, THE INVESTIGATION WAS UNABLE TO DETERMINE A SPECIFIC ROOT CAUSE. AS THE SAMPLES ARE NO LONGER AVAILABLE, NO FURTHER INVESTIGATION IS POSSIBLE.

Additional Manufacturer Narrative

THE COBAS E 801 ANALYTICAL UNIT SERIAL NUMBER WAS (B)(6). THE INVESTIGATION IS ONGOING.

Description of Event or Problem

THERE WAS AN ALLEGATION OF QUESTIONABLE ELECSYS FOLATE III RESULTS FROM THE COBAS E 801 ANALYTICAL UNIT. THE ONCOLOGISTS CONTACTED THE LABORATORY BECAUSE THEY SAW A HIGHER NUMBER OF PATIENTS WITH FOLIC ACID DEFICIENCY. THE FOLLOWING EXAMPLES WERE PROVIDED: EXAMPLE 1 INITIAL RESULT WAS APPROXIMATELY 7 NMOL/L (RATED AS FOLATE DEFICIENT), AND THE REPEAT RESULT AT ANOTHER LABORATORY WAS APPROXIMATELY 17 NMOL/L (NO FOLATE DEFICIENCY). EXAMPLE 2 INITIAL RESULT WAS 10.1 NMOL/L, AND THE REPEAT RESULT AT ANOTHER LABORATORY WAS 16.4 NMOL/L. ON 22-DEC-2025, EXAMPLE 3 INITIAL RESULT WAS 7.3 NMOL/L, AND THE REPEAT RESULT AT ANOTHER LABORATORY WAS 14.7 NMOL/L.