inforMED
MalfunctionMCM

CONCERTO

Received Dec 30, 2025 · Event occurred May 21, 2025

Report 9710014-2025-01233 · MDR key 23920305

Device

Generic name

Cochlear Implant

Product problems

  • Circuit Failure
  • Circuit Failure

Patient

31 YR · Male

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

THE USER'S HEARING PERFORMANCE WITH THE DEVICE WAS AFFECTED. THE USER COMPLAINED OF DISSATISFACTION DUE TO SIGNIFICANTLY LOWER CLARITY SINCE (B)(6) 2024 COMPARED TO THE DEVICE FROM ANOTHER MANUFACTURER ON THE CONTRALATERAL SIDE. THE USER HAS BEEN REIMPLANTED WITH A DEVICE FROM ANOTHER MANUFACTURER.

Additional Manufacturer Narrative

CONCLUSION: DEVICE INVESTIGATION CONFIRMED THAT STIMULATOR ELECTRONICS IS WORKING ACCORDING TO SPECIFICATIONS. HOWEVER, A REDUCED ELECTRICAL IMPEDANCE BETWEEN COIL AND EAP/RG (EVOKED ACTION POTENTIALS/ REMOTE GROUND) ELECTRODE WAS DISCOVERED DURING INVESTIGATION, WHICH VERY LIKELY CAUSED THE REPORTED ISSUES. THIS IS A COMBINED INITIAL+FINAL REPORT.