inforMED
MalfunctionJEQ

ORALBRCHGTOOTHBRUSHHANDLE4729JR

Received Dec 26, 2025

Report 3000302531-2025-00580 · MDR key 23894840

Device

Generic name

Toothbrush, Powered - Jeq

Model number

4729

Lot number

1BB 235 20604

Product problems

  • No Apparent Adverse Event
  • No Apparent Adverse Event

Patient

NA · Male

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

HEADS KEEP FALLING OFF - ORAL-B TOOTHBRUSH [DEVICE BREAKAGE] SLIGHT GAP WITH TOOTHBRUSH - ORAL-B TOOTHBRUSH [DEVICE CONNECTION ISSUE] CASE NARRATIVE: REPORTER STATED ON WEB THAT ORAL-B TOOTHBRUSH HEAD KEEP FALLING OFF AND, DID NOT SECURELY CLICK ON FOR THEIR SON'S TOOTHBRUSH. ALSO, THERE WAS A SLIGHT GAP WITH THE ORAL B TOOTHBRUSH HEAD ON. NO INJURY WAS REPORTED.

Additional Manufacturer Narrative

PRODUCT RETURN WAS NOT RECEIVED. PRODUCT RETURN WAS REQUESTED. FULL EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.