MalfunctionJEQ
ORALBPWRORALCARERFLSPRECISIONCLEANEB20BRUSHSET3CT
Received Dec 26, 2025
Report 3000302531-2025-00581 · MDR key 23894806
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldProduct problems
- No Apparent Adverse Event
- No Apparent Adverse Event
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
COMPLAINED PRODUCT WILL NOT BE NOT AVAILABLE.
Description of Event or Problem
BRUSH HEADS CRACKED AND BROKEN - ORAL-B [DEVICE BREAKAGE] CASE NARRATIVE: CONSUMER CALLED AND STATED THAT BRUSH HEADS ARE ALL CRACKED AND BROKEN. NO INJURY WAS REPORTED.