inforMED
MalfunctionJEQ

ORALBPWRORALCARERFLSCROSSACTNEB50

Received Dec 24, 2025

Report 3000302531-2025-00575 · MDR key 23887212

Device

Generic name

Toothbrush, Powered - Jeq

Model number

EB50

Product problems

  • No Apparent Adverse Event
  • No Apparent Adverse Event

Patient

8 YR · Female

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

BRUSH HEAD CAME OFF INSIDE MOUTH - ORAL-B [DEVICE BREAKAGE] . CASE NARRATIVE: CONSUMER E-MAIL STATED THAT BRUSH HEAD CAME OFF INSIDE THEIR DAUGHTER'S MOUTH. NO INJURY WAS REPORTED.

Additional Manufacturer Narrative

PRODUCT RETURN WAS NOT RECEIVED. PRODUCT RETURN WAS REQUESTED. FULL EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.