MalfunctionJEQ
ORALBPWRORALCARERFLSIOSRS
Received Dec 23, 2025
Report 3000302531-2025-00569 · MDR key 23875685
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldProduct problems
- No Apparent Adverse Event
- No Apparent Adverse Event
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
ENTIRE BRUSH HEAD FALLS OFF TOOTHBRUSH-ORAL-B POWER ORAL CARE REFILLS [DEVICE BREAKAGE] . CASE NARRATIVE: CONSUMER REPORTED VIA PHONE THAT AFTER USING THE TOOTHBRUSH FOR 20 SECOND, THE ENTIRE BRUSH HEAD FALLS OFF. NO INJURY REPORTED.