inforMED
InjuryNGX

COOLTONE

Received Dec 22, 2025 · Event occurred Nov 24, 2025

Report 0008010720-2025-01788 · MDR key 23864498

Device

Generic name

Stimulator, Muscle, Powered, For Muscle Conditioning, Product Code: Ngx

Model number

5034

Catalog number

CS-MS-002-D-00

Product problems

  • Adverse Event Without Identified Device or Use Problem
  • Adverse Event Without Identified Device or Use Problem

Patient

NA · Unknown

  • Burn(s)
  • Burn(s)

Narrative

Additional Manufacturer Narrative

NO ADDITIONAL INFORMATION WAS RECEIVED REGARDING ANY TREATMENT OR MEDICAL INTERVENTION REQUIRED FOR THE REPORTED EVENT. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF ADDITIONAL INFORMATION IS OBTAINED.

Description of Event or Problem

HEALTHCARE PROFESSIONAL REPORTED THAT A PATIENT RECEIVED A COOTONE TREATMENT TO THE ABDOMEN AND PRESENTED WITH A "BURN" POST TREATMENT. NO ADDITIONAL INFORMATION WAS RECEIVED REGARDING ANY TREATMENT OR MEDICAL INTERVENTION REQUIRED FOR THE REPORTED EVENT. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF ADDITIONAL INFORMATION IS OBTAINED. DISTRIBUTOR TRIED TO CONTACT HEALTHCARE PROVIDER TO COLLECT MORE INFORMATION WITHOUT RESULT. SO, CIRCUMSTANCES AND DEGREE OF BURN UNKNOWN.