OR1 NEO IP, ENH2 3.X
Received Dec 19, 2025
Report 9610617-2025-02381 · MDR key 23853576
Device
Generic name
Or1 Neo Ip, Enh2 3.x
Manufacturer
Karl Storz Se & Co. KgModel number
WUIS2548-02Catalog number
WUIS2548-02
Product problems
- Optical Problem
- Optical Problem
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
THE FOLLOWING WAS REPORTED: "DURING PROCEDURE TODAY... IN OR 12, THE NEO IP PREVIEW IMAGE FROZE AND WE WERE UNABLE TO SELECT ANY SOURCES. THE PREVIEW IMAGE FOR AIDA CH 2 FROZE ON THE PREVIEW IMAGE." NO NEGATIVE IMPACT IN STATE OF HEALTH REPORTED.
Additional Manufacturer Narrative
THE DEVICE WILL NOT BE FORWARDED TO THE MANUFACTURING SITE FOR INVESTIGATION. RATHER, A SERVICE TECH WILL BE SENT TO EVALUATE THE DEVICE IN THE FIELD. SHOULD RELEVANT ADDITIONAL INFORMATION / INVESTIGATION RESULTS BECOME AVAILABLE, A SUPPLEMENTAL MEDWATCH REPORT WILL BE SUBMITTED UNSOLICITED. THE EVENT IS FILED UNDER INTERNAL KARL STORZ COMPLAINT ID: (B)(4). THIS PRODUCT IS MANUFACTURED AT (B)(6).