MalfunctionJEQ
ORALBPWRORALCARERFLSCROSSACTNEB50BLACK
Received Dec 19, 2025
Report 3000302531-2025-00571 · MDR key 23847684
Device
Product problems
- No Apparent Adverse Event
- No Apparent Adverse Event
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
HEAD BROKE/CRACKED WHILE BRUSHING- ORAL B POWER ORAL CARE REFILLS [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER VIA E-MAIL STATED THAT THE BRUSH HEAD BROKE WHILE BRUSHING. NO INJURY WAS REPORTED.