inforMED
MalfunctionJEQ

ORALBRCHGTOOTHBRUSHHANDLE

Received Dec 19, 2025

Report 3000302531-2025-00566 · MDR key 23847671

Device

Generic name

Toothbrush, Powered - Jeq

Product problems

  • No Apparent Adverse Event
  • No Apparent Adverse Event

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.

Description of Event or Problem

BRUSH HEADS POPPED OFF IN MY MOUTH - ORAL-B [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER CALLED AND STATED THAT BRUSH HEAD POPPED OFF IN MOUTH WHILE BRUSHING. NO INJURY WAS REPORTED.