ORALBPWRORALCARERFLSCROSSACTN

Description of Event or Problem

BRUSH HEAD SHOT INTO MY THROAT [FOREIGN BODY IN THROAT]. HEAD BROKE OFF-ORAL B POWER ORAL CARE REFILL [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER STATED IN EMAIL THAT WHILE BRUSHING, THE HEAD BROKE OFF AND IT SHOT INTO THE THROAT. NO SERIOUS INJURY WAS REPORTED.

Additional Manufacturer Narrative

PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.