INITO HORMONE MONITOR

Description of Event or Problem

I HAVE USED INITO HORMONE TRACKER FROM THE END OF MAY TILL MID (B)(6). I HAD GOOD RESULTS UNTIL THE BEGINNING OF (B)(6) WHEN ESTROGEN WAS REPORTING HIGHER THAN POSSIBLE FOR ME. TRIPLE WHAT IS NORMAL FOR ME - A LATE-PERIMENOPAUSAL WOMAN. I REPORTED IT SEVERAL TIMES TO CUSTOMER SUPPORT WHO DISMISSED ME AND SAID THE DEVICE IS FINE AND THE STRIPS ARE NORMAL. BASICALLY, TELLING ME IT'S MY PROBLEM. I BOUGHT A MIRA DEVICE AND NOW I'M GETTING ACCURATE RESULTS FROM IT. ESTROGEN LEVELS ARE WITHIN A NORMAL RANGE. I TESTED THE SAME URINE SAMPLE WITH INITO AND MIRA AND IT SHOWED THE DRASTIC DIFFERENCE. I SUBMITTED THIS INFO TO CUSTOMER SERVICE AND THEY SAID THEY CAN'T COMMENT ON OTHER DEVICES RESULTS. I HAVE ALL OF THE DATA TRACKED IN A SPREADSHEET, IF NEEDED. INITO REFUSED TO REFUND ME FOR THE DEVICE. SO, I'M REPORTING IT HERE. I HAVE SCREEN SHOTS AND DATE FOR 3 WEEKS OF FAULTY TEST RESULTS.