inforMED
MalfunctionFMZ

GIRAFFE INCUBATOR

Received Dec 17, 2025 · Event occurred Nov 18, 2025

Report 2112667-2025-09771 · MDR key 23828294

Device

Generic name

Incubator, Neonatal

Manufacturer

Datex-ohmeda, Inc.

Catalog number

NA

Lot number

NA

Product problems

  • Insufficient Flow or Under Infusion
  • Insufficient Flow or Under Infusion

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

THE DISTRIBUTOR PERFORMED A CHECKOUT OF THE EQUIPMENT AND CONFIRMED THE REPORTED COMPLAINT. THE O2 CELL WAS REPLACED TO RESOLVE THE ISSUE. B3 INCIDENT DATE UPDATED.

Additional Manufacturer Narrative

ADDITIONAL INFORMATION WAS RECEIVED THAT THE REGULATOR ASSEMBLY SERVO 2 KIT WAS REPLACED TO RESOLVE THE ISSUE.

Additional Manufacturer Narrative

GE HEALTHCARE'S INVESTIGATION INTO THE REPORTED OCCURRENCE IS ONGOING. A FOLLOW-UP REPORT WILL BE ISSUED WHEN THE INVESTIGATION HAS BEEN COMPLETED. BLOCK A: NO REPORT OF PATIENT INVOLVEMENT. B3 INCIDENT DATE NOT PROVIDED. H4 DATE OF DEVICE MANUFACTURE UNKNOWN AT TIME OF MDR SUBMISSION. LEGAL MANUFACTURER: GEHC TROUT - 3114 N GRANDVIEW BLVD. USA WAUKESHA, WI 53188.

Description of Event or Problem

IT WAS REPORTED THAT THERE WAS A MALFUNCTION RESULTING IN LOSS OF AUXILIARY OXYGEN. THERE WAS NO PATIENT INVOLVEMENT.