inforMED
MalfunctionFLL

INTERFACE CABLE, HEWLETT PACKARD 400 SERIES

Received Dec 16, 2025 · Event occurred Dec 2, 2025

Report 2320762-2025-00019 · MDR key 23815359

Device

Generic name

Continuous Measurement Thermometer

Model number

81-1010HP

Product problems

  • Device Sensing Problem
  • Device Sensing Problem

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

A USER FACILITY REPORTED, "SIGNIFICANT FLUCTUATIONS IN TEMPERATURE." CUSTOMER PROVIDED INFORMATION THAT THIS COMPLAINT WAS ENTERED IN ERROR AND SHOULD BE DELETED. CUSTOMER ENTERED INCORRECTLY AND DID NOT MEAN TO FILE. THIS INVESTIGATION IS COMPLETE AT THIS TIME. NO FURTHER INFORMATION IS AVAILABLE AT THIS TIME. WE WILL PROVIDE FOLLOW-UP REPORT IF ADDITIONAL INFORMATION BECOMES AVAILABLE.

Additional Manufacturer Narrative

A USER FACILITY REPORTED, "SIGNIFICANT FLUCTUATIONS IN TEMPERATURE." DEROYAL INDUSTRIES, INC. REQUESTED RETURN OF THE DEVICE BUT IT HAS YET TO BE RECEIVED. A SUPPLIER CORRECTIVE ACTION REQUEST (SCAR) HAS BEEN ISSUED TO THE SUPPLIER (B)(4). THIS INVESTIGATION IS NOT COMPLETE AT THIS TIME. NO FURTHER INFORMATION IS AVAILABLE AT THIS TIME. WE WILL PROVIDE FOLLOW-UP REPORT WHEN ADDITIONAL INFORMATION BECOMES AVAILABLE.

Description of Event or Problem

A USER FACILITY REPORTED, "SIGNIFICANT FLUCTUATIONS IN TEMPERATURE."