inforMED
MalfunctionDXH

HOMECG+

Received Dec 12, 2025

Report 3012267350-2025-00021 · MDR key 23791439

Device

Generic name

Transmitters And Receivers, Electrocardiograph, Telephone

Model number

V2.0

Product problems

  • Connection Problem
  • Connection Problem

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

THIS DEVICE IS UNABLE TO START A READING DUE TO THE SPRING CONTACTS NOT MAKING CONTACT.

Description of Event or Problem

THE PATIENT REPORTS THAT THE DEVICE SHUTS OFF BEFORE A READING IS TAKEN. THE PATIENT HAD NO ADVERSE EVENT OR REACTION RESULTING FROM THIS PROBLEM.

Remedial action

  • Replace