MalfunctionDXH
HOMECG+
Received Dec 12, 2025
Report 3012267350-2025-00019 · MDR key 23791345
Device
Generic name
Transmitters And Receivers, Electrocardiograph, Telephone
Manufacturer
Lohman Technologies, LlcModel number
V2.0Product problems
- Electrical /Electronic Property Problem
- Electrical /Electronic Property Problem
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
THE PATIENT REPORTS THAT THE DEVICE SHUTS OFF AFTER BEING TURNED ON AND DOES NOT COMPLETE THE FULL COUNTDOWN. THE PATIENT HAS REPLACED THE BATTERIES BUT THE ISSUE PERSISTS. THE PATIENT HAD NO ADVERSE EVENT OR REACTION RESULTING FROM THIS PROBLEM.
Additional Manufacturer Narrative
THE DEVICE IS UNABLE TO START A READING DUE TO THE SPRING CONTACTS UNDER THE ELECTRODES NOT MAKING CONTACT.
Remedial action
- Replace