inforMED
MalfunctionJEQ

ORALBRCHGTOOTHBRUSHHANDLE3758IOSRS9

Received Dec 12, 2025

Report 3000302531-2025-00560 · MDR key 23787381

Device

Generic name

Toothbrush, Powered - Jeq

Model number

3758

Lot number

AH05010603

Product problems

  • No Apparent Adverse Event
  • No Apparent Adverse Event

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

THIS COMPLAINT IS REPORTABLE PER REGULATION/OUT OF ABUNDANCE OF CAUTION.

Description of Event or Problem

SMELLED STRANGE SMELL LIKE SMOKE/BURNED - ORAL-B TOOTHBRUSH [DEVICE CATCHING FIRE]. [ORAL-B TOOTHBRUSH] - BURNED [DEVICE PHYSICAL PROPERTY ISSUE]. CASE NARRATIVE: CONSUMER STATED IN THE E-MAIL THAT AFTER SMELLING A STRANGE SMELL, LIKE SMOKE, SAW THAT THE ORAL-B IO9 TOOTHBRUSH HAD BURNED. NO INJURY WAS REPORTED.