inforMED
MalfunctionJEQ

ORALBRCHGTOOTHBRUSHHANDLE3756PRO4000

Received Dec 12, 2025

Report 3000302531-2025-00557 · MDR key 23787380

Device

Generic name

Toothbrush, Powered - Jeq

Model number

3756

Product problems

  • No Apparent Adverse Event
  • No Apparent Adverse Event

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

THIS COMPLAINT IS REPORTABLE PER REGULATION/OUT OF ABUNDANCE OF CAUTION.

Description of Event or Problem

SMOKE WAS SIZZLING/COMING OUT WHEN IT WAS BEING CHARGED - ORAL-B RECHARGEABLE TOOTHBRUSH [DEVICE CATCHING FIRE] CASE NARRATIVE: CONSUMER E-MAIL STATED THAT SMOKE WAS SIZZLING AND COMING OUT WHEN ORAL-B ELECTRIC TOOTHBRUSH WAS BEING CHARGED. NO INJURY WAS REPORTED.