ORALBPWRORALCARERFLSCROSSACTNEB50RXBRUSHSET8CT
Received Dec 11, 2025
Report 3000302531-2025-00553 · MDR key 23776294
Device
Product problems
- Insufficient Device Problem Information
- Insufficient Device Problem Information
Patient
68 YR · Female
- Appropriate Clinical Signs, Symptoms and Conditions Term/Code Not Available
- Appropriate Clinical Signs, Symptoms and Conditions Term/Code Not Available
Narrative
Additional Manufacturer Narrative
02-FEB-2026: PRODUCT RETURN WAS RECEIVED AND EVALUATED. NO FAILURE COULD BE IDENTIFIED, THE PRODUCT IS ACCORDING TO SPECIFICATIONS.
Description of Event or Problem
HIT MYSELF/ POKED- MOUTH [MOUTH INJURY], HEAD SHOT OFF, ORAL-B POWER ORAL CARE REFILLS [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER VIA PHONE STATED THAT SHE HIT HERSELF AS THE TOOTHBRUSH HEAD SHOT OFF. NO SERIOUS INJURY WAS REPORTED. FOLLOW-UP (02-FEB-2026) PRODUCT INVESTIGATION RESULTS: NO MANUFACTURING CAUSE AND NO DESIGN ISSUE WAS IDENTIFIED. NO SERIOUS INJURY WAS REPORTED.
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
HIT MYSELF/ POKED- MOUTH [MOUTH INJURY]. HEAD SHOT OFF- ORAL-B POWER ORAL CARE REFILLS [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER VIA PHONE STATED THAT SHE HIT HERSELF AS THE TOOTHBRUSH HEAD SHOT OFF. NO SERIOUS INJURY WAS REPORTED.