inforMED
MalfunctionJEQ

ORALBRCHGTOOTHBRUSHHANDLE3770IOSRS2IO2

Received Dec 11, 2025

Report 3000302531-2025-00554 · MDR key 23776178

Device

Generic name

Toothbrush, Powered - Jeq

Model number

3770

Lot number

BA45171949

Product problems

  • No Apparent Adverse Event
  • No Apparent Adverse Event

Patient

NA · Female

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

COMPLAINED PRODUCT WILL NOT BE NOT AVAILABLE.

Description of Event or Problem

BRUSH HEADS ON [ORAL B TOOTHBRUSH] IO2 KEEPS COMING OFF WHILE BRUSHING [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER STATED VIA CHAT THAT THE BRUSH HEADS ON ORAL B IO2 TOOTHBRUSH KEPT COMING OFF WHILE BRUSHING. NO INJURY WAS REPORTED.