inforMED
MalfunctionLKD

TCM 4 SERIES ETX BASE UNIT

Received Dec 10, 2025 · Event occurred Dec 3, 2025

Report 3002807968-2025-00146 · MDR key 23766424

Device

Generic name

Tcm 4 Series Etx Base Unit

Model number

391-880

Catalog number

391-880

Product problems

  • Computer Software Problem
  • Computer Software Problem

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

DATE OF EVENT IS ESTIMATED.

Description of Event or Problem

RADIOMETER COMPLAINT REFERENCE: (B)(4). ACCORDING TO THE COMPLAINT, THE TCM 4 SERIES ETX BASE UNIT (SERIAL NUMBER (B)(6) COMPLETES CALIBRATION SUCCESSFULLY AND DISPLAYS "READY." ELECTRODES ARE APPLIED TO THE PATIENT'S SKIN FOR MONITORING, AND MEASUREMENTS APPEAR ON THE SCREEN AS EXPECTED. HOWEVER, AFTER CONTINUOUS MONITORING FOR A PERIOD (AS SHORT AS A FEW MINUTES OR AS LONG AS 10-20 MINUTES), THE SCREEN SUDDENLY SHOWS "GENERAL ERROR," AND THE MACHINE STOPS MONITORING. PREVIOUSLY RECORDED DATA IS NOT LOST; IT IS SAVED IN THE PATIENT DATABASE.