ORALBPWRORALCARERFLSCROSSACTNEB50
Received Dec 10, 2025
Report 3000302531-2025-00549 · MDR key 23766057
Device
Product problems
- Insufficient Device Problem Information
- Insufficient Device Problem Information
Patient
NA · Female
- Appropriate Clinical Signs, Symptoms and Conditions Term/Code Not Available
- Appropriate Clinical Signs, Symptoms and Conditions Term/Code Not Available
Narrative
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
CHEEK INJURY [MOUTH INJURY]. TOOTHBRUSH HEAD DISCONNECTED- ORAL B POWER CARE [DEVICE PHYSICAL PROPERTY ISSUE]. CASE NARRATIVE: CONSUMER VIA WEB STATED THAT TOOTHBRUSH HEAD DISCONNECTED AND CAUSED A CHEEK INJURY. NO SERIOUS INJURY WAS REPORTED.
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
CHEEK INJURY [MOUTH INJURY] TOOTHBRUSH HEAD DISCONNECTED- ORAL B POWER CARE [DEVICE PHYSICAL PROPERTY ISSUE]. CASE NARRATIVE: CONSUMER VIA WEB STATED THAT TOOTHBRUSH HEAD DISCONNECTED AND CAUSED A CHEEK INJURY. NO SERIOUS INJURY WAS REPORTED. FOLLOW-UP (15-DEC-2025): SUSPECT PRODUCT UPDATED. NO SERIOUS INJURY WAS REPORTED.