inforMED
MalfunctionJEQ

ORALBPWRORALCARERFLSPRECISIONCLEANEB20BRUSHSET8CT

Received Dec 8, 2025

Report 3000302531-2025-00547 · MDR key 23740634

Device

Generic name

Toothbrush, Powered - Jeq

Model number

EB20

Product problems

  • No Apparent Adverse Event
  • No Apparent Adverse Event

Patient

51 YR · Female

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.

Description of Event or Problem

BRUSH HEAD FELL OFF INSIDE MY MOUTH - ORAL-B [DEVICE BREAKAGE] . CASE NARRATIVE: CONSUMER CALLED AND STATED THAT TOOTHBRUSH HEAD FELL OFF INSIDE MOUTH. NO INJURY WAS REPORTED.