inforMED
MalfunctionJEQ

ORALBPWRORALCARERFLS

Received Dec 5, 2025

Report 3000302531-2025-00542 · MDR key 23725257

Device

Generic name

Toothbrush, Powered - Jeq

Product problems

  • No Apparent Adverse Event
  • No Apparent Adverse Event

Patient

NA · Male

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

END OF THE TOOTHBRUSH FELL OFF ON THE SECOND USE- ORAL B POWER CARE [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER VIA WEB STATED THAT ORAL-B TOOTHBRUSH FELL OFF ON THE SECOND USE. NO INJURY WAS REPORTED. FOLLOW-UP (25-NOV-2025): PRODUCT INVESTIGATIONS RESULTS INCLUDED DEVICE HAS BEEN DISCARDED. NO INJURY WAS REPORTED.

Additional Manufacturer Narrative

25-NOV-2025: COMPLAINED PRODUCT WILL NOT BE NOT AVAILABLE.

Description of Event or Problem

END OF THE TOOTHBRUSH FELL OFF ON THE SECOND USE- ORAL B POWER CARE [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER VIA WEB STATED THAT ORAL-B TOOTHBRUSH FELL OFF ON THE SECOND USE. NO INJURY WAS REPORTED.

Additional Manufacturer Narrative

PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.