MalfunctionJEQ
ORALBRCHGTOOTHBRUSHHANDLE3765IBRUSH6000MODELD701.515.5X
Received Dec 3, 2025
Report 3000302531-2025-00539 · MDR key 23702112
Device
Product problems
- No Apparent Adverse Event
- No Apparent Adverse Event
Patient
NA · Female
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
COMPLAINED PRODUCT WILL NOT BE NOT AVAILABLE.
Description of Event or Problem
THIN METAL RING AT BOTTOM FELL OFF... CAUSING BRUSH HEAD TO FALL OFF WHILE BRUSHING - ORAL-B TOOTHBRUSH [DEVICE BREAKAGE] BLACK POWDERY SUBSTANCE GRADUALLY WORE OFF - ORAL-B TOOTHBRUSH [DEVICE PHYSICAL PROPERTY ISSUE]. CASE NARRATIVE: CONSUMER STATED ON PHONE THAT THERE WAS AN ISSUE WITH THE TOOTHBRUSH HANDLE AS A THIN METAL RING AT THE BOTTOM OF ORAL-B TOOTHBRUSH HANDLE FELL OFF, CAUSING THE BRUSH HEAD TO FALL OFF WHILE BRUSHING, AND BLACK POWDERY SUBSTANCE AT THE BOTTOM OF THE HANDLE GRADUALLY WORE OFF. NO INJURY WAS REPORTED.