inforMED
MalfunctionMDM

UNK

Received Dec 1, 2025 · Event occurred Nov 6, 2025

Report 1220246-2025-05237 · MDR key 23679319

Device

Generic name

Manual Instr, General Surgical

Manufacturer

Arthrex, Inc.

Model number

UNK

Catalog number

UNK

Lot number

UNK

Product problems

  • Physical Resistance/Sticking
  • Physical Resistance/Sticking

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

ADDITIONAL INFORMATION: D9, G3, H3, H6 -COMPLAINT ALLEGATION IS CONFIRMED. -VISUAL INSPECTION NOTED THAT AN UNK PIN GOT STUCK/BROKEN INSIDE THE SHAFT AND WAS VISIBLE ON BOTH ENDS OF THE PIN GUIDE, LOCKING. -FUNCTIONAL TESTING WAS NOT PERFORMED DUE TO THE DAMAGE TO THE DEVICE. THE MOST LIKELY CAUSE OF THE REPORTED FAILURE CAN BE ATTRIBUTED TO EXCESSIVE MECHANICAL FORCES DURING PRYING/LEVERAGING AND/OR MISALIGNED INSERTION.

Description of Event or Problem

ON (B)(6) 2025, IT WAS REPORTED BY A SALES REPRESENTATIVE VIA (B)(4) THAT AN 0312-200 PIN GUIDE GOT STUCK INSIDE THE INSERTION SLEEVE AND LOCKED UP. THIS WAS DISCOVERED DURING A TROCH NAIL PROCEDURE. THE CASE WAS COMPLETED WITH NO PATIENT HARM.

Additional Manufacturer Narrative

INVESTIGATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE PROVIDED UPON AVAILABILITY OF ADDITIONAL INFORMATION.