inforMED
MalfunctionJEQ

ORALBPWRORALCARERFLSGNTLCAREGENTLEBRUSHSET6CT

Received Nov 28, 2025

Report 3000302531-2025-00535 · MDR key 23669825

Device

Generic name

Toothbrush, Powered - Jeq

Product problems

  • No Apparent Adverse Event
  • No Apparent Adverse Event

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.

Description of Event or Problem

BRUSH HEADS ARE COMING OFF- ORAL-B POWER ORAL CARE REFILLS [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER VIA PHONE STATED THAT BRUSH HEADS ARE COMING OFF WHILE BRUSHING TEETH. NO INJURY WAS REPORTED.