inforMED
MalfunctionJPK

4C-ES CELL CONTROL

Received Dec 7, 2011 · Event occurred Oct 17, 2011

Report 1061932-2011-02583 · MDR key 2362421

Device

Generic name

Mixture, Hematology Quality Control

Model number

4C-ES

Catalog number

7547187

Lot number

1685283K/ 089800

Product problems

  • Break
  • Leak/Splash

Patient

Not reported

  • No Known Impact Or Consequence To Patient

Narrative

Description of Event or Problem

ON (B)(6) 2011, CUSTOMER REPORTED A LEAK OF CONTROL MATERIAL BECAUSE THE 4C CONTROL VIAL CAPS WERE RECEIVED BROKEN FOR THE ACT DIFF2 INSTRUMENT. THE EVENT HAPPENED IN OCTOBER BUT WAS RECENTLY REPORTED BECAUSE OF A SHORTAGE OF CONTROL MATERIAL. NO INJURIES WERE REPORTED AND NO ERRONEOUS PATIENT RESULTS WERE GENERATED. CUSTOMER WAS SENT A REPLACEMENT 4C ES CONTROL PACK. SERVICE WAS NOT DISPATCHED FOR THIS EVENT.

Additional Manufacturer Narrative

(B)(4).