MalfunctionJEQ
ORALBPWRORALCARERFLSCROSSACTN
Received Nov 21, 2025
Report 3000302531-2025-00532 · MDR key 23615265
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldProduct problems
- No Apparent Adverse Event
- No Apparent Adverse Event
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
COMPLAINED PRODUCT WILL NOT BE NOT AVAILABLE.
Description of Event or Problem
TOP OF THE BRUSH HEAD (WHERE THE BRISTLES ARE) FALLS RIGHT OFF- ORAL B POWER CARE [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER VIA CHAT REPORTED THAT THE VERY TOP (WHERE THE BRISTLES ARE) FALLS RIGHT OFF THE REST OF THE TOP (THE PART THAT GOES INTO THE TOOTHBRUSH). NO INJURY WAS REPORTED.