ORALBPWRORALCARERFLSCROSSACTNEB50

Additional Manufacturer Narrative

PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.

Description of Event or Problem

STABBED MYSELF ON THE CHIN [FACE INJURY]. THEY ARE LOOSE ON THE TOOTHBRUSH SHAFT- ORAL-B POWER ORAL CARE REFILLS [DEVICE CONNECTION ISSUE] CAUSING THE BRUSH TO SLIP OFF THE SHAFT- ORAL-B POWER ORAL CARE REFILLS [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER VIA WEB STATED THAT TOOTHBRUSH HEADS ARE LOOSE ON THE TOOTHBRUSH SHAFT, CAUSING THE BRUSH TO SLIP OFF THE SHAFT WHILST BRUSHING. NO SERIOUS INJURY WAS REPORTED.