WATER PIK
Received Nov 22, 2011 · Event occurred Sep 28, 2011
Report MW5023296 · MDR key 2359418
Device
Product problems
- Electrical /Electronic Property Problem
Patient
Not reported
- No Known Impact Or Consequence To Patient
Narrative
Description of Event or Problem
CONSUMER STATED THAT THE WATER FLOSSER CONTINUOUSLY TRIPS THE BREAKER WHICH MEANS THAT THE PRODUCT IS FAULTY AND COULD CAUSE ELECTROCUTION. THIS PRODUCT IS USED WITH ELECTRICITY AND WATER. ON (B)(6) 2011 CONSUMER STATED THAT HE CONTACTED THE MANUFACTURER AND WAS ADVISED THAT THERE WERE AWARE OF THE PROBLEM AND HAD A SOLUTION, AND HE WAS ALSO ADVISED TO USE A SURGE SUPPRESSOR. CONSUMER FEELS THAT THERE IS LEAKAGE OF ELECTRICITY IN THIS PRODUCT WHICH IS VERY UNSAFE AND SHOULD BE INVESTIGATED. RETAILER: (B)(4). . PURCHASE DATE: (B)(6) 2011 (THIS DATE IS AN ESTIMATE). THE PRODUCT WAS NOT DAMAGED BEFORE THE INCIDENT. THE PRODUCT WAS NOT MODIFIED BEFORE THE INCIDENT.