inforMED
MalfunctionEFS

WATERPIK FLOSSERS -20 CORDLESS PULSE

Received Nov 11, 2025

Report 1712259-2025-00007 · MDR key 23524281

Device

Generic name

Oral Irrigation

Manufacturer

Waterpik

Model number

WF-20

Catalog number

NOT AVAIL.

Lot number

NOT AVAIL.

Product problems

  • Mechanical Problem
  • Mechanical Problem

Patient

NA · Male

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

THIS SPONTANEOUS CASE WAS REPORTED BY A REPORTER (CONSUMER'S DAUGHTER) FROM THE UNITED STATES OF AMERICA VIA OTHER SOURCE AND CONCERNS A MALE CONSUMER (FATHER). THE REPORTER (CONSUMER'S DAUGHTER) REPORTED CONSUMER STARTED USING WF-20 CORDLESS PULSE TWICE A DAY. THE REPORTER CALLED ON BEHALF OF HER FATHER AND REPORTED, "PURCHASED JULY 21ST. CALLING FOR REFUND AS HER DAD WAS VERY ALARMED AND SHE THINKS A REFUND SHOULD BE GIVEN. HE USES IT 2X PER DAY. NO ADDITIVES. HE WAS USING A 5-VOLT ADAPTER. KEEPS THE DEVICE PLUGGED IN ALL THE TIME. THEY WERE WALKING DOWN THE HALL AND SMELLED SMOKE, LOOKED IN THE BATHROOM AND SAW SMOKE AND QUICKLY UNPLUGGED CHARGER FROM THE WALL, CHARGING CORD ALONG WITH CHARGING PORT CHARRED BLACK." NO ADDITIONAL INFORMATION WAS AVAILABLE. MEDICAL HISTORY AND CONCOMITANT MEDICATIONS-UNKNOWN.

Additional Manufacturer Narrative

NOT AVAILABLE.